Services

It’s what happens after you get your policy that makes the difference.

Fairmont is with you for the life of your policy with personal and attentive service.

Fairmont is committed to servicing your policy for the long term. So if you need to make a claim, find information about your policy, or make any adjustments, we’re here for you.

Claims Assistance

We understand the distress of a loss, so we go the extra mile to take the weight off your shoulders. Our claims specialists make sure your claim, whether large or small, is handled quickly and efficiently so that you can avoid further loss of assets and time. Our claims staff are professional, courteous, and at your side, from the moment you make a claim until its settlement.

For your convenience, our claims department is available at extended hours.

The best time to talk about coverage is before a claim arises.  Our claims department is available to discuss claims related issues. Not sure if you are covered? Is a particular claim worth submitting? Do new circumstances need to be reported? We’re always available to answer your questions.

Audit Assistance

When insurance carriers audit workers’ compensation or general liability policies at the end of the policy term, being prepared can make all the difference in your premium adjustment. Our team knows exactly what the auditors need and can help you avoid overcharges, which might be difficult to undo once the audit is completed. Our team can review your payroll and sales records – anything that an auditor might require – to make sure you don’t overpay.

Coverage Assessment

As long as you have appropriate coverage, your assets, investments, and your time are adequately protected. To make sure you have the coverage you need, we review your existing portfolio on policy renewals:

  • Are there weaknesses in coverage that leave you and your assets vulnerable?
  • Does your current level of asset protection reflect your current level of exposure?
  • Are there opportunities to broaden coverage without necessarily increasing your premium?

The same coverage evaluation is used for our new clients as well. Every quote we offer addresses these and other questions, with the goal of getting you the best coverage at the best price.

Risk Management

Insuring your assets in the event of loss is only part of the picture. Fairmont Insurance is proactive in helping you reduce the risk of loss in the first place. Our risk management consultants help businesses and institutions quantify and measure risk exposure while offering practical recommendations to help build our clients’ overall risk strategy.

Our extensive experience in implementing risk management solutions covers the full spectrum from operations to strategic issues, including compliance with corporate governance requirements, risk management in business planning, and developing risk implementation processes.

TPA Assignment

Clients that have high deductibles or retentions for General Liability or Workers’ Compensation may need to retain a Third Party Administrator (TPA) to administer their claims. Fairmont has strong working relationships with a number of boutique-sized firms as well as the nation’s largest TPA firms. Our clients benefit from these relationships by receiving reduced pricing and better service. Contact us for a complete list of recommended TPAs.